Why Travel Jigsaw?
Why have I called my blog Travel Jigsaw Review? Good question, the answer is simple, I had a terrible experience renting a car through Travel Jigsaw who own and operate carhire3000 a company which acts as a middle man in the supply of cars for hire around the world.
I had a really bad time with their chosen partner in Frankfurt, Thrifty Car Hire, the car was dirty, I am not the only one to get a dirty car through them apparently, and they claim some minor damage was done to the underneath of a bumper, which was dirty when delivered and they cleaned this dirt off when the car went back! I think it was a set-up but now its at the point I dont care. It wasn’t a problem I had full refund guarantee from CarHire3000 which should have been the end of the matter.
It was when Thrifty Car Hire helped themselves to £940 from my bank account without my authority and then told me to contact carhire3000 that my problems really began. Its a nightmare really as your bank wont get involved as they say they have to wait 28 days before you can process a refund request through them. Carhire3000 also have a 28 day wait policy before they will pay you any money that has been taken by Thrifty Car Hire. They claim this is in their terms and conditions but its so far buried that I didn’t read that. Either way you are out of pocket nearly £1,000 for a month and Travel Jigsaw really dont give a toss. No I mean they just dont care, in fact their attitude is terrible. Their complaints department must generate more complaints than it solves. I would avoid Car Hire 3000 at ALL COSTS it could end up costing you a lot of money and headache, after all there are plenty of car hire companies out there why go with a dodgy one?
So why Travel Jigsaw Review? well hopefully if I save one person from using them then this website will have been worth it.