Well, just when I thought I was out of this CarHire3000 fiasco it just keeps pulling me back in! (godfather moment there couldn’t help it!)
Due to the increasing popularity of Travel Jigsaw Review, the website that lets you tell the truth behind the TravelJigsaw Group and their terrible customer service, it seems I am getting a lot of search engine traffic.
And I am noticing a trend, if you are from the USA and you order a car through carhire3000 for use in the USA then you cannot hire that car! Not that you would want to trust me on that! But that is not the point CarHire3000 will gladly let you hire the car and pay for it on their website but the voucher they supply is just not valid. Thats right you can order a car hire service form travel jigsaw from within the United States but you can’t actually get the car. THEN……. and this is the thing that just adds insult to injury, CARHIRE3000 keep your deposit because you did not cancel within 3 days of the hire day!!
Now I have to say that I am not American and I have no intention of hiring a car through this shower of idiots again, however USA visitors to this site have on numerous occasions said that they get to the hire counter and are told if you are an American driving license holder you cannot take advantage of the car hire you may have got from the travel jigsaw car hire website.
I have heard of adhering to your terms and conditions, but there has to be something to be said for simply not allowing anyone from the USA to book USA car hire and therefore negate this problem at source.
Now a cynic would of course say that customers should read the terms and conditions and they should be aware they cannot order car hire within the USA and thats that. However a man of a more cunning mind may think that it would provide a nice income stream for a company if they could get people to buy things you cannot provide and then allow in your terms and conditions for you not giving them their money back.
sound familiar? it all just leaves a nasty taste in my mouth this companies business practices. How can they get away with being and displaying such contempt for Fair Play if nothing else?
Anyone else had problems with Travel Jigsaw Group and CarHire3000 leave your comments here, of course if you have had a good experience we would love to hear from you, hopefully without any Manchester based IP addresses . Thats Manchester UK the home of CarHire3000 and Travel Jigsaw Group.